Careers
Interested in a career with DTC? Keep an eye out for the right position with us here. Join the team providing the best broadband experience throughout Middle Tennessee.
Working at DTC is more than joining a company. You’re joining a community of people who want to make meaningful connections for those we serve.
BUSINESS ACCOUNT REPRESENTATIVE
DTC Communications is seeking a highly-motivated Business Account Representative to drive sales while delivering the ultimate customer experience to our business and commercial customers. This position is designed for an organized, detail-oriented, self-starting individual seeking to join a motivated team working to improve the quality of life for our members and the regions we serve. The Business Account Representative finds, creates, and maintains customer accounts and serves as the primary point of contact between business and commercial customers and the organization. Utilizing in-person meetings and a variety of virtual communication tools, this individual actively interacts with customers to identify opportunities and create workable solutions. The Business Account Representative collaborates across internal departments to effectively create new and maintain quality, long-lasting relationships with existing customers.
Responsibilities include, but are not limited to: sells business solutions to commercial customers and more complex telecommunications equipment to residential customers; generates and follows up on sales leads to inform and educate potential customers of available products and services; provides efficient sales processes, courteous service and assists in all aspects of product offerings with a commitment to excellence, integrity, and driven results; defines potential customer needs, finds solutions, develops proposals and sales presentations, and closes the sale; maintains contact with existing customer base to capitalize on new sales and support opportunities; follows up with customers to ensure customer satisfaction; and provides ongoing customer support resulting in higher customer satisfaction and loyalty to the company.
In addition to strong motivational and communication skills with a desire to meet and exceed sales goals, the person selected must be customer and sales driven and technologically aware of today’s communications services. The ideal candidate will have a high school diploma or equivalent, and one or more years of professional job related experience in sales, telecommunications and/or information technology. Sales experience preferred.
DTC offers a comprehensive benefits package and salary commensurate with qualifications and experience, with opportunity for commission.
If you are passionate about sales and customer service, looking to build a career that allows you to deliver a superior quality experience for DTC customers, we want to hear from you.
Please submit resume and cover letter to [email protected] no later than August 7, 2026.
DTC Communications, established in 1951, is a member-owned, award-winning telecommunications company providing broadband and technology solutions to improve the quality of life for our members and the regions we serve. The company’s product mix incorporates a broad range of residential and commercial services including voice, internet, video, business solutions, and security systems in Middle Tennessee.
DTC Communications is an equal opportunity provider and employer.
