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November’s episode starts by reflecting on the season of gratitude and celebrating Thanksgiving with family and friends. We sit down with Chad Williams, owner of Collect Co., to discuss entrepreneurship in our local community, the vision behind his business, and how vinyl and music lovers use streaming to connect with him and each other. Then, we welcome Blane Elkins, Customer Experience Representative at DTC Communications. Blane shares his approach of delivering top-tier support and gives tips on selecting the right internet plan for home. Finally, on Before the Wi-Fi, Justin takes us on a nostalgic trip down memory lane to recall the days of booking trips entirely by phone.