TV Support
Discover answers to common questions about your TV service. From channel lineup to troubleshooting, find all you need for a seamless viewing experience.
We currently offer over 200 channels on our DTC TV service. This includes family, music, premium movies, sports, local channels and more. Learn more about TV services
DTC offers Watch TV Everywhere, DTCgo, DVR, high-definition channels, local channels, premium movie packages and more.
DTCgo is a Roku App that works with virtually any TV with an HDMI® connection. The DTC Roku Channel is available on the Roku app store so anyone can have the DTC Roku Channel and can use any Roku device.
DTCgo includes 18 channels: DTC3, ABC, Antenna TV, Bounce, CBS, CBS 5+, Comet, Cozi TV, Dabl, FOX, MeTV, MyTV30, NBC, PBS, PBS Kids, Quest, Rewind TV and True Crime Network.
Step 1: From a PC or mobile device, go to channelstore.roku.com. Type in DTC in the Search channel box.
Step 2: You will see the DTCgo logo. Click on the +Add Channel blue button.
Step 3: Enter your Roku account information.
Step 4: Under “Manage Account,” choose “Add channel with a code” and enter “DTCgo.”
Step 5: Click the blue box called “Add channel.”
Step 6: The DTCgo Streaming TV channel should automatically appear on your Roku channel line-up. If not, use your Roku remote to perform a system update by arrowing to “Settings” > “System” > “System Update” > “Check Now.”
Step 7: Go to the DTCgo Streaming TV channel using your Roku remote. Enter the login and passphrase provided in the welcome email.
Yes! DTC offers Watch TV Everywhere. This allow you and your family to watch programs on your laptop, PC, tablet, smartphone, and more – anywhere you can receive an internet connection. Best of all, it is FREE with your DTC TV subscription.
Press the STB button located at the top of your remote. This will allow you to perform set top box functions, such as changing the channels and pulling up the channel guide.
